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The top navigation provides easy access to essential features and information such as logout, user details, and legal information, available from any part of the system.

Overview

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1 Navigate to launchpad
2 IE Hub connection status
3 System information
4 User information, account management and logout

IE Hub connection status

There are three states to describe how the IEM is connected to the Industrial Edge Hub.

Icon Description
hub connected icon Connected
The IEM is considered connected if it can connect to all necessary Contacted domain names
hub partially connected icon Partial connected
For the above domains, we consider it partially connected if only some of them are reachable or network time difference between Industrial Edge Management and Industrial Edge Hub is greater than 5 seconds.
hub disconnected icon Disconnected
If none of the above domains are reachable, we consider them to be disconnected.

Industrial Edge Hub connection troubleshooter

If you are having trouble connecting to the Industrial Edge Hub, you can click the Troubleshoot button to start a diagnostic process.

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The checked endpoints will be listed as below,

hub_troubleshooting_process

The diagnostic process will

  • Establish an HTTP/TCP connection to a specific port to check whether or not the following domains are reachable.

    Dest. Port Destination Destination for China Region Description
    TCP 443 • portal.eu1.edge.siemens.cloud
    • portalhub.eu1.edge.siemens.cloud
    • artifacts.eu1.edge.siemens.cloud
    • products.eu1.edge.siemens.cloud
    		• portal.cn1.edge.cloud-siemens.cn
    • hub.cn1.edge.cloud-siemens.cn
    • ​artifacts.cn1.edge.cloud-siemens.cn
    • products.cn1.edge.cloud-siemens.cn
    		Https access to Industrial Edge Hub
    TCP 443 • applications.eu1.edge.siemens.cloud
    • oss.eu1.edge.siemens.cloud
    • cr.eu1.edge.siemens.cloud
    • repo.portal.eu1.edge.siemens.cloud
    • prod-eu-central-1-starport-layer-bucket.s3.eu-central-1.amazonaws.com
    • license.eu1.edge.siemens.cloud     		• ​application.cn1.edge.cloud-siemens.cn
    • oss.eu1.edge.siemens.cloud
    • portal-relay.cn1.edge.cloud-siemens.cn
    • cr.cn1.edge.cloud-siemens.cn
    		Https access to Industrial Edge Hub (Optional).

    It doesn't affect the indicator's connection state even if these non mandentory domains are unreachable.

  • Compare the consistency of network time synchronization between Industrial Edge Management and Industrial Edge Hub.

  • troubleshooter_ntp_item

After the diagnostic process completed, some self-checking notices are displayed.

  • If the proxy server exists and is unavailable, text is displayed reminding users to check the proxy server. troubleshooter_suggestion_proxy_error

  • Otherwise, some basic self checking hints will appear. troubleshooter_suggestion_basic

System information

On clicking the System information icon a dropdown will appear showing different information to the user:

system_information.png

1) Legal Links

  • These links are either provided by the user or the siemens default links.

2) System information

  • Showscases the instance name aswell as the version of the IEM.

3) Copyright

  • Siemens Copyright.