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Transfer IEM access

You have the possibility to transfer the IEM access of an existing registered user to a new user without performing the sign up process for the new user. When you transfer the IEM access to a new user, the previously registered user is deleted from the IEM. Deleting the admin by this operation and transferring your own access to a new user by yourself is not possible.

Requirement

  • The email address of the new user must not already exist.
  • Only the admin and users with the users.delete permission can perform this operation.

Procedure

  1. Click the icon under Action of the user whose IEM access you want to transfer to a new user.

  2. Click Transfer Ownership.
    The Transfer Ownership screen is displayed.
    transfer_ownership.png

  3. Complete the Transfer Ownership screen by entering the required information for the new user.
    The password must meet the following criteria:

  4. At least 8 characters
  5. At least 1 upper case letter
  6. At least 1 special character
  7. At least 1 number

The following characters are recognized as special characters: ! @ # $ % ^ & * . ( ) _ +

  1. Click Transfer.

The previously registered user is replaced by the new user. The new user has now access to the IEM and the previously registered user is deleted from the IEM.